Official Document

Privacy Policy abang918

This document explains in detail how abang918 collects, processes, stores and protects your personal information as a registered player on our platform. We are committed to data security and transparency in every process that involves your information.

Effective: January 2026
International Licensing
Bahasa Melayu & English

Our Privacy Principles

Six Data Protection Commitments

abang918 follows internationally recognised data protection standards in handling every player record.

Full Encryption Security

All data transmitted between your device and abang918 servers is protected through SSL/TLS encryption protocols. Your personal and financial information cannot be accessed by unauthorised third parties.

Strict Access Controls

Access to players' personal records is granted only to authorised staff whose roles require it. Every access is logged and audited regularly to ensure accountability.

No Data Sales

abang918 does not sell, rent or disclose your personal information to third parties for marketing purposes without your explicit consent. Your data belongs entirely to you.

Minimum Data Collection

We collect only the information genuinely needed for service operations, identity verification and regulatory compliance. No excess data is collected beyond what operations require.

Right to Review and Correction

Players have the right to review, update or request correction of personal information stored in our system. Such requests will be processed within a reasonable timeframe by our support team.

International Regulatory Compliance

abang918 operates under international licensing and complies with data protection requirements set by regulatory bodies. Compliance audits are conducted regularly to maintain high standards.

⚠️ Important: By using abang918 services, you agree to the terms set out in this Privacy Policy. Please read this document carefully before registering an account or using any of our services.

1

Scope and Purpose of This Privacy Policy

This Privacy Policy is published by abang918 and applies to all players who register or use our online gambling platform, including the website, mobile applications and any related services provided by abang918. This policy describes the types of information we collect, how we use it, who can access it, and your rights as a data owner.

The primary purpose of data collection is to enable us to provide safe and responsible online gambling services, process financial transactions accurately, meet legal compliance and fraud prevention obligations, and deliver effective customer support in Bahasa Melayu and English.

This policy takes effect from January 2026 and supersedes all previous versions. abang918 reserves the right to update this Privacy Policy from time to time. Any material changes will be communicated to registered players via email or an in-platform notice before those changes take effect.

2

Personal Information We Collect

abang918 collects various categories of personal information depending on the type of interaction you have with our platform. The following are the main categories of data we collect:

  • Account Registration Information: Full name, date of birth, identification card number (MyKad) or passport, email address, mobile phone number and an encrypted account password.
  • Identity Verification Information: Copies of identification documents, proof of residential address and other related information required for the Know Your Customer (KYC) process as mandated by international regulations.
  • Financial Information: Payment method details including Touch 'n Go eWallet accounts, DuitNow, online banking via FPX, Boost and cryptocurrency wallet addresses (USDT, BTC, ETH). We do not store full credit or debit card details on our servers.
  • Platform Activity Data: Betting history, deposit and withdrawal transactions, login time logs, IP addresses, and the device type and web browser used.
  • Communications: The content of correspondence via live chat and email with our customer support team.

All data collected has a specific purpose and is not used beyond the operational requirements stated in this policy. Players aged 21 and below are not permitted to register or use abang918 services.

3

Use of Personal Information

The information we collect is used exclusively for the following purposes directly related to the operation of the abang918 platform:

  • Verifying player identity and processing new account registrations securely.
  • Processing financial transactions including a minimum deposit of RM30 and minimum withdrawal of RM50 via available payment methods.
  • Sending transaction notices, account updates and promotion-related information such as a 200% welcome bonus of up to RM888 to registered players.
  • Providing 24/7 customer support via live chat and email in Bahasa Melayu and English.
  • Conducting internal analysis for service improvement, fraud detection and compliance with anti-money laundering (AML) requirements.
  • Meeting reporting obligations to the relevant regulatory authorities under our international licensing framework.
  • Enforcing the platform's Terms and Conditions, including the minimum age of 21 and the responsible gambling policy.

abang918 does not use your personal information for automated profiling that produces legal decisions or decisions that significantly affect you without human involvement.

4

Sharing and Disclosure of Information to Third Parties

abang918 does not sell or transfer your personal information to third parties for marketing purposes. However, there are limited situations where your information may be shared with the following parties:

  • Payment Service Providers: Transaction processors that facilitate deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX, Boost and cryptocurrency networks. They are bound by strict confidentiality agreements.
  • Game Software Providers: Game studios such as PG Soft, Pragmatic Play, JILI and Spribe may receive session data needed to allow games to function properly. This data is limited to the technical information required only.
  • Regulatory Bodies and Law Enforcement: When required by law, court order or a valid request from a competent authority, abang918 will disclose the necessary information while informing players wherever possible, unless prohibited by law.
  • Technology Service Providers: Cloud infrastructure providers, cybersecurity services and analytics providers that help us operate the platform securely and efficiently. All such providers are bound by data protection agreements.

In every instance of data sharing, abang918 ensures that recipients comply with data protection standards equivalent to those we apply ourselves, and that data is used only for the purposes specified by contract.

5

Data Retention Period

abang918 retains your personal information for as long as your account is active and for a prescribed period after the account is closed, as required by legal and regulatory obligations.

Financial transaction records and KYC information are retained for the minimum period prescribed by anti-money laundering (AML) regulations and international licensing requirements. Technical activity log data is retained for a shorter period for security and troubleshooting purposes.

Once the mandatory retention period ends, data will be securely deleted or anonymised so that it can no longer be linked to your identity. The data deletion process is carried out using methods that comply with recognised information security standards.

6

Cookies and Tracking Technologies

The abang918 website uses cookies and similar technologies to improve the user experience, ensure security functions operate correctly, and analyse platform usage patterns in aggregate.

The types of cookies we use include session cookies required for login authentication and security, preference cookies to save your language settings and display preferences, and analytics cookies that help us understand how players interact with our platform overall.

You can manage cookie settings through your web browser. However, please note that disabling certain cookies may affect the functionality of some platform features, including the secure login process. abang918 does not use third-party cookies for advertising or cross-site tracking purposes.

7

Data Security and Protection Measures

abang918 implements a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. These measures include:

  • SSL/TLS encryption for all communications between the server and user devices.
  • Two-factor authentication (2FA) available for all player accounts.
  • Server infrastructure protected by multi-layer firewalls and intrusion detection systems.
  • Regular security testing by independent cybersecurity experts to identify and address any vulnerabilities.
  • Regular data security awareness training for all staff who handle player data.
  • Clear incident response procedures to handle any data breaches that may occur.

In the event of a data breach that affects your personal information, abang918 will notify you by email within the timeframe required by applicable regulations, along with steps you should take to protect yourself.

8

International Data Transfers

As a platform operating under international licensing, abang918 may store and process your data on servers located in various countries. In all cases, we ensure that such data transfers are protected by appropriate safeguarding mechanisms, including internationally recognised standard data transfer agreements.

abang918 does not transfer personal data to countries that do not have adequate data protection without appropriate additional safeguarding mechanisms. All third-party service providers that receive data through international transfers are subject to rigorous data protection assessments before any contractual agreement is signed.

9

Changes to This Privacy Policy

abang918 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new service features. The latest version of the Privacy Policy will always be available on this page with an updated effective date.

Any material changes — meaning changes that significantly affect how we collect, use or disclose your personal information — will be communicated through a prominent notice on our platform or by email to registered players at least 14 days before the changes take effect.

Your continued use of abang918's services after the effective date of such changes is considered your acceptance of the updated Privacy Policy. If you do not agree with any changes, you have the right to close your account and request deletion of your personal data.

10

Contact Us Regarding Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or how abang918 handles your personal information, you can contact our support team through:

  • Live Chat: Available 24/7 on the abang918 platform in Malay and English.
  • Email: [email protected] — our team will respond within a reasonable timeframe.

For formal requests relating to data protection rights such as data access, correction, deletion or objection to processing, please clearly state the type of request in your communication. abang918 is committed to processing valid requests within a reasonable timeframe and in line with applicable legal obligations.

Your Rights

Player Data Protection Rights

As an abang918 player, you have the following rights regarding the personal information we hold.

Right of Access

Request a copy of your personal data that we hold.

Right to Rectification

Update data that is inaccurate or incomplete.

Right to Erasure

Request deletion of data under certain circumstances.

Right to Object

Object to the processing of data for specific purposes.

Right to Portability

Receive your data in a transferable format.

Right to Restriction

Restrict the processing of data in certain situations.

🔒 Important Note: To exercise any of the above rights, contact the abang918 support team via 24/7 live chat or email at [email protected]. Your request will be processed after identity verification is completed to ensure the security of your account.

FAQ

Frequently Asked Questions About Privacy

Answers to questions commonly raised by players about how abang918 handles personal information.

During registration, abang918 requires your full name, date of birth, MyKad or passport number, an active email address and mobile phone number. This information is needed to verify your identity and confirm that you meet the minimum age requirement of 21 years. An extended KYC process may require additional supporting documents for full account verification.

abang918 does not sell or disclose your personal information to third parties for marketing purposes. Limited data sharing occurs only with payment service providers that process your transactions, authorised game studios, and regulatory authorities when required by law. All third parties are bound by strict confidentiality agreements.

You can request account closure and data deletion by contacting our support team via 24/7 live chat or email at [email protected]. Please note that we are legally required to retain certain transaction records for a prescribed period even after an account is closed. Data not subject to legal retention obligations will be deleted within a reasonable timeframe.

In the event of a data breach affecting your personal information, abang918 will notify you via your registered email within the timeframe prescribed by the relevant regulations. We will state the type of data involved, the associated risks, and the steps you should take to protect yourself. We will also report the incident to the relevant regulatory authorities.

Yes. You can access and update some of your profile information directly through the account settings page on the abang918 platform. For more sensitive changes such as your full name, identification card number or financial information, you will need to contact our support team to go through an identity verification process first in order to keep your account secure.

Yes. All transactions via Touch 'n Go eWallet, DuitNow, FPX, Boost and cryptocurrency are protected by SSL/TLS encryption. abang918 does not store full credit or debit card details on our servers. For cryptocurrency, only the wallet address is recorded. The third-party payment processors we use comply with recognised industry security standards and are bound by strict confidentiality agreements with abang918.
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